Privacy Notice and Information for Data Subjects pursuant to Art. 13 and Art. 14 of the EU General Data Protection Regulation. This notice describes how we process your personal data.
If you book a hotel room with ‘The Portland Hotel’, the controller is ‘S1 Partnership Ltd’.
The address of both is The Portland Hotel, Quatre Bras, Lybster, Scotland, KW3 6BS. Please see “How do I get in touch with you” below for contact details for specific matters.
Whenever you deal with one of these companies, the ‘controller’ of your personal information will be the company that you are interacting with or with whom your information has been shared. A ‘controller’ is a company that decides why and how your personal information is processed.
Where this policy refers to “we”, “our” or “us” or “The Portland Hotel” below, unless it mentions otherwise, it’s referring to the particular company that is the controller of your personal information.
This notice applies to:
And anyone contacting, visiting or using our:
Summary of the purposes for processing your personal data and the legal basis for doing so:
Your rights
Where you exercise any of your rights, we will process your personal data to comply with your request in accordance with our legal obligations.
You have the right to lodge a complaint with any data protection supervisory authority, in particular, the one of the country in which you are resident, work or in which your complaint arises. For the contact details of the Information Commissioner in the UK see www.ico.org.uk.
We may provide additional information during the booking and check-in process and at other points at which we collect your personal data.
If you wish to exercise your rights, please visit our Contact Us page where you will be directed to a feedback form. If you require further details of our Privacy Notice please read more below.
We currently collect and process the following information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@theportlandlybster.co.uk
(b) We have a legal obligation.
(c) We have a vital interest.
(d) We need it to perform a public task.
(e) We have a legitimate interest
Your information is securely stored in our Free To Book reservation system.
We keep personal identifier information for a period of 60 days after reservation ending. We will then dispose your information.
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@theportlandlybster.co.uk if you wish to make a request.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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